An article about psychology as well as interface design:
“Videoconferencing is a good thing for remote communication, but just think about the medium – just because you can use video doesn’t mean you have to,” Bailenson said.
On its surface, video seems like it would add a more personal dimension to a connection. But it’s too different from the in-person conversations that most everyone craves after a year living in a pandemic.
A few of my friends and some of my professional colleagues have found ourselves deliberately trying to hold more audio-only chats when possible. (Fun fact that too few Apple users seem to know: You can have audio-only chats on FaceTime with crystal-clear audio, even on your Mac.)